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Warranty Information


Exclusion Limited Warranty

Qfix® warrants that its products, if properly used, are free from defects in materials and workmanship for a period of one (1) year from date of purchase.

If the products that are the subject of this limited warranty fall during the warranty period for reasons covered by this Limited Warranty, Qfix, as its option, will:

  • Repair the Device, or
  • Replace the Device with another Device.
  • Qfix maintains the option to either repair or replace any item that falls under said warranty.


Extent of Limited Warranty

This limited warranty does not cover damages due to external causes, including accidents, usage not in accordance with product instructions, neglect, and/or alteration. If the device is altered in any way, Qfix has the right to refuse any warranty on the product. This warranty excludes any products that are not manufactured by Qfix.


Limitations on Damage

Qfix shall not be liable for any special, consequential, or incidental damages, and buyer's damages are limited to the rights or repair or replacement under this limited warranty.


How to Obtain Warranty Service

To request warranty service, you should call Qfix at +1 610-268-0585 between the times of 7:30 AM - 5:00 PM (eastern standard time), excluding U.S. holidays. Please be prepared to provide:

  • The facility name, address and telephone number
  • Your name
  • Date of purchase
  • Billing/Account name and address with Zip Code
  • Product description, including lot and serial numbers

*Note: The customer service representative may need additional information, depending on the nature of the issue


Warranty Exclusions

Qfix makes no expressed or implied warranties except for its limited warranty of repair and replacement provided in this warranty information.

Qfix makes no expressed or implied warranty of merchantability. Qfix makes no expressed or implied warranty of fitness for a particular purpose.



The Warranty appearing on this page is the standard Warranty for the majority of Qfix products. For further information, applicability, or redemption please contact Qfix. Third party product warranty information is as specified in the third party documentation accompanying the product.